Frequently asked questions

From the date of original purchase, you will have 30 days to apply for a return for a refund.

While we welcome returns, we do not cover the costs associated with return shipping unless it's required due to our own error. If we determine that to be the case, we will issue a pre-paid return shipping label by email and cover any postage back to us.

Refund will be issued back to the original payment source. All shipping costs are non-refundable and will be dedicated from the refund amount. Please note that is may take 2-5 business days for credit to appear in your account after your return has been processed.

The following products cannot be returned: - Products that have been physically or aesthetically damaged or modified during installation - Special orders, i.e. any item that is not normally found in our online catalog